Park Lodge Medical Centre

Surgery Details

Staff

Seeing a Doctor

Appointments

You may consult any of the doctors but they do prefer to look after their own registered patients wherever possible. However in an emergency you must be prepared to see whichever doctor is available.
Appointments may be made by calling in at the surgery or by phoning 8886 6866. There are four incoming lines that are answered in rotation. If you receive a ringing tone, please be patient, if all the lines are engaged please try again. We attempt to give you a routine appointment with the doctor of your choice within 4 working days of your call. If you are unable to keep an appointment please inform us as soon as possible so that we can offer it to someone else. In an Emergency you will be seen on the same day, usually at the end of the booked surgery. These appointments are only for situations that cannot wait for a booked appointment. We ask that whenever possible you come to the morning surgery, there are more Doctors available.

Extended Access

The surgery is open 0830 to 1845 Monday to Friday. We are now opening on Saturday mornings from 0800 to 1030 and until 1830 to 2000 on alternate Tuesdays and Wednesdays as part of Extended Access. These extra surgeries will be for booked appointments only. Do not turn up without an appointment for these extra surgeries it is extremely unlikely that it will be possible for you to be seen. We will try to reserve these appointments for people who would otherwise have difficulty getting to the surgery during normal opening hours and would ask for your cooperation in this matter.

5 Minute Appointments

There will be a block of 5 minute appointments kept free for that day on each Monday morning. These appointments are for any single problem that can be dealt with in five minutes, examples could be:

A child with earache
Repeat contraceptive prescribing
Backache simply needing a sicknote and painkillers
These appointments are not for medical emergencies

The appointments will not be allowed to overrun. Only one problem will be dealt with. This surgery will run alternately by Drs High, Kouloumas & Parkinson.

Home Visits

If it is impossible to come to the surgery and you require a home visit please telephone the practice before 10.30am. You may be put through to one of the doctors to assess whether a home visit is appropriate. He/She will also be able to judge whether your problem is an emergency, which requires more urgent attention or can wait until the end of surgery.
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Out of Hours

The doctors at Park Lodge belong to BARNDOC (Barnet Doctors On Call). This is a group of local GPs who take it in turn to provide emergency care from a Primary Care centre located in several local hospitals including Chase Farm Hospital and North Middlesex Hospital. If you need advice outside of surgery hours please phone BARNDOC on 0845 389 0945. You will be put through to a nurse who will either ask you to come to one of the call-centres or give you other appropriate advice. The call-centres are open until 11pm. After this time until 8am there is a visiting service for serious emergencies.

Please note this is a different service from the walk in centre at North Middlesex Hospital.

Currently between the hours of 1pm - 2 pm on weekdays when the surgery is closed for lunch the number is 07821 009807. This number is strictly for medical emergencies that cannot wait until 2 pm.

The numbers above can also be found by phoning the surgery number 020 8886 6866 and listening to the answer message.

In a life-threatening emergency it is usually more appropriate to phone 999.

Booking Online

You can now book some appointments online. To register for this service you need to come to the surgery to be given an ID number and a computer generated PIN. These can be got from the front desk, you will need to provide photo ID.

When you have these details go to this page and use them to create your account. You will be asked to make up a password that only you can use. You can also register your children under the age of 16 but they will need their own separate accounts with ID numbers and PINs.

Once you are registered for the service you can access it to book routine appointments here.